Privacy policy and terms of use

This privacy policy explains how we collect and use personally identifiable information when you use the site or contact us. In addition, the policy details the areas of the site where user privacy is concerned, the obligations and requirements of the owners of the site and its users, and the way we process, store and protect data. By using this website, you accept this policy and its terms of use, and confirm that any data provided by you is accurate.

This website is owned and operated by Laura Read Ltd, a registered company in England and Wales (9968524). The company takes a proactive approach to user privacy and takes necessary steps to protect the privacy of its customers/users.

 

Information we collect

We collect personally identifiable information with your consent (such as your name and email address) when you:

  • Sign up to receive our e-newsletter, so we can notify you about our latest news, special offers and new products/services that we think might be of interest.
  • Sign up to receive an offer, place an order or access our products/services.
  • Participate in competitions and/or complete surveys – e.g. we may ask questions about your gender, age and country of residence, or what genre of books you prefer to read. This information helps us to build a more complete picture of our customers/target audience, and also helps us to improve our site, products/services and marketing/advertisements.
  • Ask questions, make queries or provide feedback – e.g. by commenting on a blog post or emailing us.
  • Contact or follow us, or like or share one of our blog posts, on social media or our site.

Please be aware that if you place personal details on social media, comments or a publicly accessible page, under these circumstances data will not be covered by this privacy policy.

Website usage information is collected using cookies and page-tagging techniques (e.g. for Google Analytics) to help us monitor, update and improve the site. (See below for more about cookies and tracking.) We may use personal information to deliver targeted advertising on our website and other sites you might visit – e.g. adverts about our products/services or special offers you might be interested in.

In addition, we may collect and/or process personal data for the purposes of business operations. This could include processing information for the performance of a contract or to enter into a contract, administration, accounting and auditing, processing of orders, marketing, analysis, monitoring, business planning, etc.

 

Cookies and tracking

This website places small text files (or ‘cookies’) on your computer/device to collect standard internet log information and visitor behaviour information. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to owners about their sites.

We use cookies, tracking and similar technologies to administer this website, analyse trends and compile statistical reports about website activity, and gather anonymised demographic information about our user base as a whole. We want to ensure that we meet the needs of our visitors; analysing such information helps us to make updates and improvements to the site and our products/services.

We use tracking software (Google Analytics) to collect information about how visitors use the site. This software will save cookies to your computer/device to track and monitor your engagement and usage of the website, but it will not store, save or collect personally identifiable information. For example, Google Analytics stores information about pages that users visit and how long they spend on each page; how users got to the site and any links they click on; how many people visit the site and whether they’ve visited before. You can read Google’s privacy policy for further information: see www.google.com/privacy.html.

In addition, we may use SurveyMonkey to collect responses to our surveys. If you take part in a survey, SurveyMonkey will save cookies to your computer/device to track your progress through a survey.

Other cookies may be stored on your computer/device by external vendors when this website uses referral programs, sponsored links or adverts (see below for more information about third parties). Such cookies are used for conversion and referral tracking, and typically expire after 30 days, although some may take longer. No personally identifiable information is stored, saved or collected by these cookies.

Please note that we don’t use cookies to personally identify you; our aim in using them is to be able to make the site better for you – e.g. to remember that you’ve seen notifications or to enable you to like or share one of our blog posts. We assume that a user has accepted the use of cookies on this website if a user continues to use the site.

For further information about cookies, please visit www.aboutcookies.org or www.allaboutcookies.org. These websites explain how to remove cookies from your web browser, but if you do not accept the cookies on our site then some features may not function as a result.

 

E-newsletter

This website’s owner operates an email newsletter used to inform subscribers about our latest news, special offers and new products/services that we think might be of interest. Users can subscribe through an online automated process should they wish, but do so at their own discretion. Every effort has been made to ensure that a safe and secure form has been provided for our email submission process but we advise users that they use such forms at their own risk. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are sold to third parties.

Under the Data Protection Act 1998 you may request a copy of the personal information held about you by this website’s email newsletter programme(s). Email laura@laurareadauthor.com if you would like to know what personal data we hold about you, or if you would like to change or remove your details.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscribe system is unavailable, clear instructions on how to unsubscribe will be detailed instead, or email laura@laurareadauthor.com.

Our email marketing campaigns may contain tracking facilities on our website and in emails. For example, when we send emails to subscribers, we may track behaviour such as who opened or forwarded on emails, who clicked on links, the times/dates/frequency of activity, etc. This allows us to measure the performance of our email campaigns, improve features and content for subscribers, and refine future emails. To do this, we include single pixel GIFs, also called web beacons, in the emails we send. Web beacons allow us to collect information such as when you open an email, your browser or email client type, and other similar details. Subscriber activity is tracked and stored in our email service provider’s (or providers’) database(s) for future analysis and evaluation.

 

Sharing your information

Your personal information is held securely for use by Laura Read Ltd and we do not knowingly sell, trade or rent personally identifiable information to others, except as described in this privacy policy. We may share information:

  • With carefully selected third parties (business partners, trusted affiliates and advertisers) for the purposes of advertising, marketing and public relations.
  • With service providers and vendors/consultants who work with us on our website or products/services, who need access to such information to carry out work for us.
  • When a user gives consent to do so, including, and not limited to, if we notify a user through our site/services/in an email/on social media that the information provided will be shared in a particular manner and a user provides such information (e.g. if a customer emails us feedback about a book and we ask permission to publish their feedback on our blog).
  • When we are lawfully authorised or required to, or we believe in good faith that doing so is reasonably necessary or appropriate in order to comply with the law or legal processes, or to respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants, or court orders.
  • To enforce or apply this privacy policy, our terms of use, or other policies/agreements.
  • Relating to, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of Laura Read Ltd.

In addition, we may share the information we have collected when a user agrees to receive information from third parties. A user may be presented with an opportunity to receive information and/or marketing offers from one or more third parties. We are not responsible for the privacy policies and practices of third parties and, therefore, a user should review the privacy policies and practices of third parties prior to agreeing to share their personal information. If the user later decides that they no longer want to receive communication from a third party, they will need to contact that third party directly. Nothing herein restricts the sharing of aggregated or anonymised information, which may be shared with third parties.

 

Third parties, sponsored links and adverts

By using this website, you agree to the disclosure of collected personal data to carefully selected third-party recipients for the purposes of advertising, marketing and public relations. For example, we use services offered by Google, Facebook, Twitter, MailChimp, MailerLite, WordPress, Elegant Themes, InstaFreebie, Wattpad, Goodreads and Amazon, and you can find the privacy policies of each company at the end of this policy.

This website may participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for owners of websites to earn advertising fees by linking to Amazon websites.

In addition, this website may contain sponsored links and adverts served by third parties, who may have detailed privacy policies relating directly to the advertisements they serve. Clicking on any such advertisement will send you to the advertiser’s website through a referral program, which may use cookies and track the number of referrals sent from this website. Users should click on sponsored external links at their own risk, as this website and its owners cannot be held liable for any damages or implications caused by visiting external links.

 

External links

This site contains links (sponsored and unsponsored) to and from other websites, and allows you to share content on other sites/services, but we don’t have any control over the content on these websites/services. Although this site only looks to include safe and relevant external links, users are advised to adopt a policy of caution before clicking on any external links on this site, including clickable text and banner/image links. If you transfer to another site/service/transaction from a link within this website, our privacy policy does not apply.

We recommend that you read the privacy policies, terms and conditions, and end-user licences relating to all third-party websites/services before using them, to understand how they will use your personal information. We’re not responsible for the protection of any information that you give to these websites/services, or any loss, damage or implications that may come from your use of these sites/services and any sites/services they link to. You agree to release us from any claims or disputes that may arise from using these websites/services.

Although we link to other websites/services and allow you to share content, this is not an endorsement, authorisation or representation that we are affiliated with that third party, nor is it an endorsement of their privacy or information security policies or practices. Other websites and services follow different rules regarding the use and disclosure of personal information.

 

Following a link from another site

If you came to visit this site from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

 

Shortened links

This website and its owners through their social media accounts, blog and emails may share links to relevant web pages. Some social media platforms shorten lengthy URLs (website addresses). Users are advised to exercise caution and good judgment before clicking on shortened URLs published on websites and social media platforms by this website and its owners. Despite our best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking, and therefore this website and its owners cannot be held liable for any damages or implications caused by clicking on shortened links.

 

Comments/social media

We write a public blog and include this on our website. Any information you include in a comment on our blog may be read, collected and used by anyone. If your personal information appears on our blogs and you want it removed, please email laura@laurareadauthor.com. If we are unable to remove your information, we will tell you why.

Our website includes widgets and social media features, such as the Facebook ‘Like’ button. These features may collect information such as your IP address and which page you visited on our website, and may set a cookie to make sure the feature works properly. Social media features and widgets are either hosted by a third party or hosted directly on our website.

We maintain a presence on social media platforms such as Facebook and Twitter. Any information, communications or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with these features and platforms are governed by the privacy policies of the companies that provide them. Communication, engagement and actions taken through external social media platforms, which this website and its owners participate on, are custom to the terms and conditions and privacy policies held on each social media platform respectively.

Users are advised to use social media platforms wisely, and communicate and engage with due care and caution in regard to their own privacy and personal details. We encourage users wishing to discuss sensitive details to contact us through private communication channels such as email.

This website may use social sharing buttons to share web content directly from web pages to social media platforms. Users are advised before using such sharing buttons that they do so at their own discretion. Please note that social media platforms may track and save your request to share a web page respectively through your social media accounts.

 

Using this site

You agree only to use this site for lawful purposes. You must use it in a way that doesn’t infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else. Please note that we update this site often and can change or remove content at any time without notice.

When using this website, you must not introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful. You must not try to gain unauthorised access to this site, the server on which it is stored, or any server, computer or database connected to it. You must not attack the site in any way; this includes denial-of-service attacks. We’ll report any attacks or attempts to gain unauthorised access to the relevant law enforcement authorities.

Please use virus protection when accessing this site. You must make sure that the way you use this site doesn’t expose you to the risk of viruses, malicious computer code or other forms of interference that can damage your computer system. We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use the site.

 

Disclaimer

We don’t publish advice on this website. You should get professional or specialist advice before doing anything on the basis of the content.

Users contacting the owners of this site do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until a time that it is no longer required or has no use, as detailed in the Data Protection Act 1998.

While we make every effort to keep this website up to date, we don’t provide guarantees, conditions or warranties that the information will be entirely current, secure, accurate, complete, or free from bugs and viruses. We’re not liable for any loss or damage that may come from using this site, and this includes the inability to use this website and any websites linked to or from it. We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

 

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute you have that relates to these terms and conditions, or your use of this website and our products/services, will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Security

Transmitting information over the internet is generally not completely secure and no one can completely guarantee the security of your data, but we have various procedures and security features in place to try and keep your data secure from unauthorised access, in accordance with the Data Protection Act 1998.

Any data that you transmit is at your own risk. Your data is stored on a secure server or servers, which may be based outside of the European Economic Area (EEA). By submitting your personal data, you agree to this.

The site and its products/services may be hosted outside of England and Wales (including outside of the EEA). If you access the site or products/services from outside the EEA or any region with laws and regulations governing personal data collection, use and disclosure that differ from the laws in England and Wales, please be advised that through your continued use of the site and products/services you may be transferring your personal information outside of the EEA and you consent to that transfer. Additionally, you understand that your personal information may be processed in countries where laws regarding processing personal information may be less stringent than in your country.

 

Minors

We do not knowingly collect/maintain personal information from individuals under 16 years of age, and no part of our site, or our products and services, are designed to attract people under 16. If we obtain knowledge that a user is under the age of 16, we will take steps to remove that user’s personal information from our systems.

 

Changing/removing information

We want to make sure that your personal information is accurate and up to date. You may ask us to correct details that are inaccurate (e.g. if you change your name or email address) or to remove your information. Please email laura@laurareadauthor.com if you want to change or remove the personal information we hold about you.

In addition, you can ask for content to be changed or removed from this site. We’ll only do this in certain cases – for example, if you want to remove a comment that you wrote on one of our blog posts. We may choose to remove some comments posted by users ourselves – for example, if we believe the content contains sensitive personal information or may be considered obscene or defamatory. Contact laura@laurareadauthor.com to ask for content to be changed or removed. Send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it. Please note that we change or remove content at our discretion, but you can still request a copy of the information that we hold about you (see below).

 

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, contact laura@laurareadauthor.com.

 

Make a complaint

If you think your personal information has been misused or we haven’t kept your data secure, please let us know by emailing laura@laurareadauthor.com.

If you’re unhappy with our response, or you need advice, you can contact the Information Commissioner’s Office (ICO), the UK’s independent body that upholds information rights. The ICO provides people with advice about data protection issues, investigates claims and takes action against individuals/companies who misuse personal data. Visit https://ico.org.uk/for-the-public/raising-concerns/ for more information or phone the ICO on 0303 123 1113 (call charges might apply; see https://www.gov.uk/call-charges).

 

Contact us

Please email laura@laurareadauthor.com if you have any queries regarding this privacy policy or in relation to your personal information.

 

Changes to the policy

We reserve the right to amend our policy at any time and for any reason without notice, but if we make changes to the way we use your personal information we will first seek your consent to do so. This privacy policy was last updated on 10 March 2017 by Laura Read Ltd, 28 Butt Lane, Hinckley, LE10 1LD, UK. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

 

Further information